Privacy Policy

1. Data Controller

The data controller is Arnold Trading Company Ltd., Company No. 510416886, of 6 HaMaktesh St., Industrial Zone, Holon 5881003, Israel.

2. Information We Collect

When you contact us through the website, you may provide your name, company name, telephone number, email address, subject and message. Standard technical information required to operate and secure the website may also be collected, including IP address, browser type, operating system, access time and error data.

Providing information through a form is voluntary and is not required by law. Without the fields marked as required, we cannot receive and respond to your enquiry.

3. How We Use Information

• To receive and respond to enquiries and provide consultation and service.
• To manage the business relationship and carry out actions you request.
• To promote the company’s products and services and support its clients.
• To operate, secure and improve the website and prevent misuse.
• To comply with legal obligations and protect legal rights.

We will not use personal information for purposes unrelated to the above without consent or other lawful authority.

4. Information Sharing

Information may be shared only with company personnel who need it, hosting, email, security and support providers that help operate the website and handle enquiries, professional advisers, business partners, or an authority where required by law. Service providers must use the information only for the service supplied to the company and in accordance with applicable law.

Links to manufacturer websites and external services are subject to their own privacy policies.

5. Cookies and Similar Technologies

As of the date of this update, the website does not use analytics, targeted advertising or marketing cookies. The hosting provider or external services required to display the website may process technical information in accordance with their own policies.

6. Your Rights

Subject to the Israeli Privacy Protection Law, 5741-1981, you may request access to personal information held about you and ask us to correct information that is inaccurate, incomplete, unclear or out of date. Requests should be sent using the contact details below and include reasonable information needed to identify you and process the request.

7. Retention and Security

The company uses reasonable and customary safeguards and limits access to information according to need. However, no system is completely secure. Information is retained only as long as necessary to handle the enquiry, manage the business relationship, protect rights or meet a legal obligation.

8. Policy Updates

The company may update this policy from time to time. The current version will be published on this page together with the date of the latest update.